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Registration & DNA Collection

All you need to know about your Athletigen DNA Collection Kit.

How do I register my barcode?

Please note that all Athletigen DNA Collection Kits must be registered in your account at Athletigen.com or you will not receive your DNA results.

  1. When you receive your Athletigen DNA Collection Kit, you must create an Athletigen account.
  2. After you’ve made an account and logged in, click on “Register Kit” located on the right-hand side of the top navigation bar. Enter your 14-digit barcode located on the sample tube in your DNA kit. The barcode is also located on the outside of the Athletigen DNA Collection Kit box.
  3. Important: If you don’t register your barcode, you will not receive your DNA results.

For a more detailed guide to registering your barcode, click here.

How do I collect a saliva sample?

Please follow the instructions on the DNA collection bag which is located inside the Athletigen DNA Collection Kit package. For a more detailed explanation of how to take a sample, click here.

How can I ensure my sample is successful?

As noted on the DNA collection bag, make sure you don’t eat, drink, smoke or brush your teeth 30 minutes before providing a sample, or the sample could fail.

How do I return my sample to the lab?

We provide all Athletigen DNA Collection Kit’s with the necessary pre-affixed shipping documents.

For US shipments:

  1. Place tube securely inside the provided bio-specimen bag, and back into the Athletigen box. Please ensure you only put one tube into a bio-specimen bag. Put each bio-specimen bag back into the Athletigen box it was shipped in. Seal the box by peeling off the sticker on the front.
  2. Drop the box in any USPS mailbox.
  3. You’re done! Lab results will take 4-6 weeks to process once your samples have been received. We will send you an email as soon as your results are ready to explore.

For Canadian shipments:

  1. Place tube securely inside the provided bio-specimen bag, and back into the Athletigen box. Please ensure you only put one tube into a bio-specimen bag. Put each bio-specimen bag back into the Athletigen box it was shipped in. Seal the box by peeling off the sticker on the front. Place the box into an envelope.
  2. Take the package and the provided Canada Post shipping label to a Canada Post office. Canada Post will then scan the shipping label and affix the proper postage labeling.
  3. You’re done! Lab results will take 4-6 weeks to process once your samples have been received. We will send you an email as soon as your results are ready to explore.

How long does it take to get my results back?

Results will take 4-6 weeks to process once samples have been received. We will send you an email as soon as your results are ready to explore.

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